You can contact our customer support team 24/7 via email at weedmart@zohomail.com or by filling out the contact form on our Contact Us page. For urgent inquiries, we also offer live chat directly on the website.
Our dedicated phone line is open Monday to Friday from 9 AM to 6 PM GMT.
For email and contact-form submissions, you can expect a response within 4 business hours. Live-chat messages are answered in real time during support hours.
Absolutely—our team handles all product-related questions, including returns and refunds. Please have your order number on hand when you reach out to expedite the process.
For business or partnership opportunities, email weedmart@zohomail.com. Our commercial relations manager will reply within 2 business days with more information.
Members of the press should direct inquiries to weedmart@zohomail.com. We’ll provide press kits, product images, and arrange interviews as needed.